How many of you faced this question during an interview. This question looks little strange, right? Why does the interviewer will ask this question in an interview?
I will tell you; this question has lot of hidden insights about the interviewee. In our corporate life, we always focus on success. It can be a delivery of feature or a new initiative. But we also fail sometimes. There is a saying that - good judgement comes from experience and experience comes from bad judgements. When we fail to deliver one thing, we get lot of learning from that. These are vehicles for lifelong learnings, personal and professional developments. Here the interviewer is looking how a candidate learn from his/her mistakes, how learnings are captured and applied later point of time.
But how you are going to structure the answer. My favorite is the STAR framework to answer any question. Assume that you are a BA. As a BA, one of the basic tasks is requirement gathering. During requirement gathering phase, you missed out to identify one thing. When testing phase starts the issue came up and you identify the miss. So, this becomes the scenario.
Now what did you do at that point of time, that becomes the task. First you need to do the impact assessment. Due to this miss, what were the gaps created in the development. You need to find out all the interrelated component and work to mitigate. This mitigation is the action plan.
What was the result after that? You can mention that as it was in the early testing phase, the gaps were quickly identified and deployed in the final solution without hampering the timeline.
What is your learning here? You need to be very careful while doing the impact assessment on multiple system when you are doing the initial requirement gathering. Not only on the different systems, but also on the stakeholder assessment you need to be very careful.
Based on your role, you can structure the answer. But focus on the learning and how did you ensure that the mistake never happened again.
✴️ Tell me a time when you failed.
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